Frequently Asked Questions
We’re a different kind of wedding florist, so you probably have some questions…
How many events do you take per weekend?
Event work is our specialty, allowing us to accept between three and five clients each weekend. Therefore, it is highly likely that we can accommodate your event!
My budget is under/over $1,500. Can you accommodate that?
We created The Flower Lab to accommodate various budgets while maintaining beautiful, fresh flowers. We do not have a maximum for our orders, and our minimum is $600. Our most budget-friendly option is the White Hydrangea Collection, where the bridal bouquet is $90. Most of our bridal bouquets range from $150 to $215, with our most luxurious option, the Boho Bridal bouquet, priced at $250.
Do you take custom orders?
We can certainly make small modifications to our existing collections, like adding your favorite flower or modifying an existing design to fit a more specific idea. However, if you are looking for something entirely different than what you see in our collections, we invite you to check out our sister company, Belli Fiori.
Do you only work with real flowers?
That is correct, we only use real flowers and greenery for our wedding arrangements. The only exception is our Boho Collection in which we use some dried floral products.
How should I make payments for my flowers?
We accept cash, check, or Venmo. Payment instructions will be sent once your proposal is finalized.
Do you offer payment plans?
A 50% retainer is due to lock in your date. Your final balance will be due 30 days prior to your event. Following the initial deposit, if you would like to make smaller payments throughout the months leading up to your event, you are welcome to do that! You will simply need to let us know and space out the payments, so that you are paid in full by 30 days prior to your celebration.
(Please note that no money is due when you submit your Wishlist).
Can I Book a consultation or come in to see the flowers?
We don't offer in-person consultations since everything is shown on the website, but we can schedule a brief call to help with any questions you may have via email.
Can I change my order after I submit my wishlist?
If you forgot to add something or decide you like a different collection, please let us know and we can make those changes. However, once you have signed your contract, we do not allow subtractions or substitutions. We are able to add items to your order up until your final payment is due 30 days before your event. If you feel your wedding party or table counts may change, we recommend ordering on the conservative side and adding items closer to your wedding date.
Can I mix and match collections?
There are two instances in which you can mix and match collections. Either when the flowers in the collections are the same (e.g. white roses, hydrangea, etc.) or you spend a minimum of $600 on each of the collections you are interested in.
How will I get my order?
We offer free pickup or local delivery for a fee based on location.
When can I pick up my order?
Typically we recommend picking your order up on the day of your event to ensure the best results; however, if you would prefer to pick up the day before your event or are ordering flowers to create your own design, just let us know and we can work with you to determine the best course of action.
Additional Questions?
Please email us at info@flowerlabstl.com. We are happy to answer your questions or help you choose the collection that’s right for you!